Tech Mahindra Business Services Group
BSG Tech mahindra

IPCC Solutions

The changes in customer behavior & expectations are forcing Telco & Enterprise to make  dramatic alignments in their customer engagement strategy. From simply acting as hub to answer customer calls, Organizations are using Contact Centers  experience as a gateway to their Image branding coupled with Cross & Upselling channels. In nutshell the ultimate objective  is to convert  Cost Center to Profit Center.

At IP Contact Center Competency in Tech Mahindra , we enable our customers to travel this journey with a future proof roadmap, increased revenue mechanisms along with  protection of initial investment.   What makes us unique is that majority of our Technical  & Project Strategies are prepared with a thought of business Outcome using , best practices frameworks built by Industry experienced, Certified & trained professionals.

IPCC Solutions 

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Brochures

IP Contact Center & IVR Services

IP Contact Center & IVR Services