Tech Mahindra Integrated Solutions provide complete Operation and Maintenance services to Telecom Operators and Networks Owners. The services encompass end to end operations and maintenance solution aimed at reducing the Operator’s OPEX and increasing network efficiency and availability. Tech Mahindra’s extensive and longstanding experience in building and upgrading networks worldwide qualify us to offer our customers comprehensive maintenance services.
Tech Mahindra endeavors to maintain the network’s initial functionality, stability and quality of methodological computerized programs that cover the entire preventive maintenance cycle to guarantee the minimum corrective maintenance and maximum functionality.
Site maintenance services include:
- Total Project Management by a dedicated team of experienced professionals
- Preventive and corrective maintenance for all the site’s passive and active elements such as tower, generators, air-conditioners, batteries, power cabinets, telecom equipment as well site perimeter and environment.
- Design, maintenance and follow-up on the designated preventive maintenance software program.
- 24/7 helpdesk which includes call center, follow-up on the computerized maintenance program and failure reports management
- Site control and monitoring systems
- Dedicated professional teams
- Site fueling and security services
Our offering includes Logistic Management Services such as warehousing for spare parts that are needed for corrective, preventive and emergency maintenance, spare parts control and failure reports, distribution, and transportation services.
We provide supply chain services for materials and spare parts that are not provided by the customer’s vendor.
Our customers benefit from reliable risk management assessment of their entire operations including timely potential risks alerts during the routine operation to guarantee high quality maintenance service.