The dynamic changes in emerging technologies have made networks more economical while delivering variety of functions. In-house network operation team faces the challenges of managing complex and ever changing networks and knowledge retention. At the same time, the teams are under pressure to reduce operational inefficiencies in their processes and systems while trying to maintain a consistent customer experience to their end users.
Our managed CPE offering is a comprehensive, cost effective solution for efficient management of enterprise network. We offer broad portfolio of data, voice and video products (LAN,WAN, Wireless, IPT etc) to give customers comprehensive solutions to meet their current and future business needs. With our Global Delivery Model also referred as “RightSourcing” we help our customer achieve significant operational efficiencies coupled with consistent and many a times enhanced customer experience.
Tech Mahindra taken an all encompassing approach to the delivery of services , we get involved when our clients are at the planning stage and when client moves to build stage, we procure and deploy technology solutions, managing risk throughout on behalf of the client. We are aligned with world’s leading technology vendors and deliver managed services that are underpinned by the ITIL v3 best practices.
Below is the graphical representation of e2e service delivery